Privacy

This policy explains what [Company legal name] ("we", "us") collects when you visit this website or use Voyage & Voice, and what we do with it. [Address].

What we collect

• From this website: the details you give in the request form (name, email, business, website, number of advisors, specialties and message), and basic technical data such as your IP address, which we use for security and to limit abuse. We keep IP addresses in hashed form for rate limiting.
• From advisors who use the app: account details, the playbook you write (your voice, rules and disclaimers), and the trips and documents you create.
• Your clients' details: whatever you paste or attach, such as names, travel plans and email text, and what travelers enter in your website trip planner.

How we use it

We use client details only to do the work you ask for: drafting plans, documents and emails for you, and running your account. We do not sell personal information.

Sensitive numbers

Card, Social Security and passport numbers are blocked. If you paste or attach text that contains them, they are removed or the request is stopped.

Privacy of each workspace

Each workspace is private. Other customers cannot see your clients, trips or playbook.

AI providers

Voyage & Voice uses AI providers' business APIs, which do not train on customer data. [Legal review: confirm this sentence against each provider's current terms.]

Service providers

We use these companies to run the service. They process information on our behalf.

• Cloudflare: hosting, the database, file storage and network security.
• Anthropic: AI text generation and research.
• Google: AI image generation and related services.

Keeping and deleting information

[Retention periods to be confirmed.] You can ask us to delete your account and its information by contacting us at [Contact email].

Your choices

You can ask to see, correct or delete personal information we hold about you. If you are an advisor, the clients whose details you enter are your responsibility. Please make sure you have the right to share them, and point your own clients to your own privacy notice.

Cookies

This website does not use advertising cookies or analytics scripts. The app uses a sign-in cookie to keep you signed in.

Changes and contact

If we change this policy we will update the date above. Questions: [Contact email], [Company legal name], [Address].